FAQ
Frequently Asked Questions
When do I need to place an order?
Good news! Every Thursday you can choose your meals based on our menu one month at a time or we can choose for you based on your preferences. We will post the entire month's list of menu choices. Don’t worry if you forget. We will send a reminder every month to order for the month ahead! We automatically plan for you every week.
If you are a first-time subscriber, you need to sign up by Thursday to start receiving meals the next Tuesday.
Can I pick my meals up?
Currently, we are offering delivery only. However, feel free to speak to us about your situation. A simple ice box on your front steps will keep your meals fresh till you can be home to take care of them.
When are meals delivered
You will place your order on Thursday based on our menu offerings. Your Wilder Fresh meals will be delivered on Tuesday freshly prepared and delivered by 4 pm.
How do I cancel or pause my subscription?
Please get in touch with us if you'd like to not receive meals for the next month.
What if I want to make changes to my entreé selection or add-on items
If you need to make modifications to your order, including items ordered or special instructions, changes must be made by 3:00PM on Thursday. Please contact us if you’re having trouble making a change.
I have special diet needs, can you cook for me?
Of course! All of our meals are organic, and we offer vegan, vegetarian, and gluten-free. We can further customize most of our dishes to meet even the most sensitive stomach. Please contact our Chef directly to inquire about this. There is a monthly add-on charge for consultation services.